🛡️ Privacy Policy

Last updated: 23 July 2025

1. Who We Are

This website is operated by BuildUp Loft & Extension (“we”, “us”, or “our”). We are a UK-based construction company specialising in loft conversions and home extensions across London and the West Midlands.

2. What Data We Collect

We may collect the following information when you contact us or use our services:

• Full name

• Email address

• Phone number

• Property address

• Project details

• Any files you upload through our contact form

We do not collect or store payment information directly through the website.

3. How We Use Your Data

We use your data to:

• Respond to your enquiries

• Provide quotations and surveys

• Manage your project

• Communicate important updates

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Our website may use cookies to enhance user experience and for analytical purposes (e.g. Google Analytics). You can disable cookies in your browser settings.

5. Data Security

We take appropriate technical and organisational measures to safeguard your data.

6. Your Rights

You have the right to:

• Request a copy of your data

• Ask for your data to be corrected or deleted

• Withdraw consent at any time

To exercise your rights, email us at: thomasbuilderteam@gmail.com